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Meetings

P-05-900 Look into the way parents are being treated by public services

This page gives details of any meetings held which will, or did, discuss the matter, and includes links to the relevant Papers, Agendas and Minutes.

Note: Meeting Agenda can change at short notice. Particularly where future meeting dates are indicated more than a week in advance. Please check before planning to attend a Committee Meeting that the item you are interested in has not been moved.

Meeting: 15/10/2019 - Petitions Committee (Item 2)

2 P-05-900 Look into the way parents are being treated by public services

Supporting documents:

Minutes:

The Committee considered further correspondence and agreed to write to the petitioner to express its regret in relation to her experiences with public services, and:

·         ask whether she has asked the Public Services Ombudsman to investigate her concerns that complaints procedures have not been satisfactory;

·         advise that there is little that it is able to do to take forward petitions that relate to individual cases and circumstances and that, therefore, it has agreed to close the petition; and

·         suggest that, if there are specific changes that the petitioner wishes to see made to public sector complaints processes, that she considers raising them through her local representatives or through another petition.


Meeting: 01/10/2019 - Petitions Committee (Item 2)

2 P-05-900 Look into the way parents are being treated by public services

Supporting documents:

Minutes:

The Committee agreed to defer initial consideration of the petition until the next meeting to enable Members to fully consider additional information received from the petitioner.

 


 

 

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